Error Codes
Standard error codes returned by the API.
| Code | Name | Description |
|---|---|---|
| 0 | Success | Success |
| 4 | InvalidUserNameOrPassword | Invalid User Name Or Password |
| 8 | ValidationError | Validation Error |
| 1 | SessionTimeOut | Session Time Out |
| 9 | BadRequest | Bad Request |
| 10 | InvalidFileIdorRequestId | Invalid File ID or Request ID |
| 7 | RequestDoesnotHasFormContentType | Request Does not Have Form Content Type |
| 19 | ForbidenRequest | Forbidden Request |
| 18 | ChangePasswordEmailExpired | Change Password Email Expired |
| 3 | UnAuthrized | Unauthorized |
| 5 | UserAlreadyExsit | User Already Exists |
| 13 | DestinationNotFound | Destination Not Found |
| 14 | UnauthorizedRequest | Unauthorized Request |
| 15 | UserAlreadySigneDocument | User Already Signed Document |
| 16 | ContentIsEmpty | Content Is Empty |
| 17 | InvalidChangePasswordToken | Invalid Change Password Token |
| 12 | DestinationBelongtoAnotherUser | Destination Belongs to Another User |
| 11 | UserMustWaitForOtherToSigne | User Must Wait For Other To Sign |
| 20 | FirstLogin | First Login |
| 21 | SignFaild | Sign Failed |
| 22 | UnvalidCertificatePassword | Invalid Certificate Password |
| 23 | ThirdPartySignServiceError | Third Party Sign Service Error |
| 24 | DisabledAccount | Disabled Account |
| 25 | MismatchPassword | Mismatch Password |
| 26 | InvalidSigneOrder | Invalid Sign Order |
| 27 | MissmatchFileType | Mismatch File Type |
| 28 | ExccededAccountTransactionQuota | Exceeded Account Transaction Quota |
| 29 | NotVerfied | Not Verified |
| 100 | GeneralError | General Error |
| 30 | SMSSendSuccessfullly | SMS Sent Successfully |
| 101 | NoOtpRequired | No OTP Required |
| 102 | PasswordProtectedFile | Password Protected File |
| 103 | DelegationAlreadyExists | Delegation Already Exists |
| 104 | DelegationExpired | Delegation Expired |
| 105 | WorkeflowIsNotActive | Workflow Is Not Active |
| 106 | WorkeflowExpired | Workflow Expired |
| 107 | DocumentSignerExpiryDate | Document Signer Expiry Date |
| 108 | UserLocked | User Locked |
| 109 | FileSizeLessThanAllowdSize | File Size Less Than Allowed Size |
| 110 | PdfCountLengthIsLessThanAllowdPDF | PDF Count Length Is Less Than Allowed |
| 111 | FaildSummarization | Failed Summarization |
| 112 | UserEmailAlreadyExsit | User Email Already Exists |
| 113 | UserPhoneAlreadyExsit | User Phone Already Exists |
| 114 | NotMatchIdentityCardWithSelfie | Identity Card Does Not Match With Selfie |
| 115 | CantAddFileToCompletedRequest | Cannot Add File To Completed Request |
| 116 | FileNotFoundInRequest | File Not Found In Request |
| 118 | IdentityCardOrSelfieIsFake | Identity Card Or Selfie Is Fake |
| 117 | FileAlreadyExists | File Already Exists |
| 119 | DuplicatedFieldId | Duplicated Field ID |
| 120 | SignatureFieldNotFound | Signature Field Not Found |
| 121 | SignatureAlreadySigned | Signature Already Signed |
| 122 | InactiveUser | Inactive User |
| 123 | NotMatchIdentityCardWithInfo | Identity Card Does Not Match With Info |
| 128 | NotFound | Not Found |
| 124 | InvalidSignatureType | Invalid Signature Type |
| 129 | ExceededTheAllowedNumberOfFiles | Exceeded The Allowed Number Of Files |
| 133 | InvalidNationalIdOrPhone | Invalid National ID Or Phone |
| 131 | SignatureSizeLimit | Signature Size Limit |
| 132 | UserNationalIdAlreadyExsit | User National ID Already Exists |
| 134 | InvalidWebhookUrl | Invalid Webhook URL |
| 130 | ForIntegration | For Integration |
| 135 | IsCC | Is CC |
| 136 | RequestIsRejected | Request Is Rejected |
| 137 | RequestIsCanceled | Request Is Canceled |
| 138 | PdfPasswordExceededTries | PDF Password Exceeded Tries |
| 139 | FileAlreadyHaveCertificate | File Already Has Certificate |
| 140 | FileLocked | File Locked |
| 141 | UserEmailNotVerified | User Email Not Verified |
| 142 | HubSpotUnauthorizedRequest | HubSpot Unauthorized Request |
| 143 | UserAlreadySignTheDocument | User Already Signed The Document |
| 144 | EmployeeMustHaveAmanager | Employee Must Have A Manager |
| 145 | OnlyDocxAllowed | Only DOCX Allowed |
| 146 | CommercialNumberRequerd | Commercial Number Required |
| 148 | NotAuthorizedToSign | Not Authorized To Sign |
| 147 | NationalIdRequired | National ID Required |
| 149 | CommercialNumberNotValid | Commercial Number Not Valid |
| 150 | CommercialNumberOtpSent | Commercial Number OTP Sent |
| 151 | CommercialNumberRequireOtp | Commercial Number Requires OTP |
| 152 | ExceededAbsherOtp | Exceeded Absher OTP |
| 153 | ExceededWathqRequest | Exceeded Wathq Request |
| 155 | AbsherOtpCustomerMobileNumberNotAvailable | Absher OTP Customer Mobile Number Not Available |
| 154 | AbsherOtpCustomerIdNumberNotActivated | Absher OTP Customer ID Number Not Activated |
| 156 | AbsherOtpGeneralError | Absher OTP General Error |
| 157 | ExceededTheAllowedDocumentSize | Exceeded The Allowed Document Size |
| 158 | UserNotVerifiedByNafath | User Not Verified By Nafath |
| 160 | RequestCreatorNotEnoughQuota | Request Creator Not Enough Quota |
| 159 | RemainingQuotaLessThanUserQuota | Remaining Quota Less Than User Quota |
| 161 | DepartmentAlreadyExists | Department Already Exists |
| 162 | UserIsNotInTheDepartment | User Is Not In The Department |
| 163 | ExistsSubDepartments | Sub-Departments Exist |
| 164 | ExistsUsersInDepartment | Users Exist In Department |
| 165 | AccountNotEnoughQuota | Account Not Enough Quota |
| 166 | ExceededTheLimitAddUser | Exceeded The Limit To Add User |
| 167 | CompleteRequestFailed | Complete Request Failed |
| 168 | RequestIsCompleted | Request Is Completed |
| 169 | UnderProsess | Under Process |
| 170 | UnauthorizedNationalIdRequest | Unauthorized National ID Request |
| 171 | DestinationAlreadySigned | Destination Already Signed |
| 172 | NafathIdNumberNotInvalid | Nafath ID Number Not Invalid |
| 173 | NafathRequestStatusExpierd | Nafath Request Status Expired |
| 174 | NafathNationalId | Nafath National ID |
| 175 | EmdhaSmartVerificationRequired | Emdha Smart Verification Required |
| 176 | InvalidRequestId | Invalid Request ID |
| 177 | NotInvitedDestination | Not Invited Destination |
| 178 | NotRequiredNafath | Nafath Not Required |
| 179 | SmtpFaildSendEmail | SMTP Failed To Send Email |
| 180 | InvalidDestinationOrder | Invalid Destination Order |
| 181 | CantCancelCompletedRequest | Cannot Cancel Completed Request |
| 182 | ExceedUserMultiAccountAddUser | Exceed User Multi-Account Add User |
| 183 | MultiAccountUserNotHasAccounts | Multi-Account User Does Not Have Accounts |
| 184 | MultiAccountUserNotHasAccessToAccounts | Multi-Account User Does Not Have Access To Accounts |
| 185 | UserMultiAccountNotAccess | User Multi-Account Not Access |
| 186 | InvalidPassword | Invalid Password |
| 188 | UnTrustedDevice | Untrusted Device |
| 189 | UnableToTrustDevice | Unable To Trust Device |
| 190 | AbsherOtpSent | Absher OTP Sent |
| 191 | DestinationAlreadyExists | Destination Already Exists |
| 194 | UserDelegateOtherUser | User Delegates Other User |
| 192 | UserNotFound | User Not Found |
| 193 | RoleHaveUser | Role Has User |
| 195 | DestinationDelegationAlreadyExists | Destination Delegation Already Exists |
| 196 | CurrentUserIsDelegated | Current User Is Delegated |
| 197 | UserAlreadyReviewedDocument | User Already Reviewed Document |
| 198 | UserDelegatedFromOtherUser | User Delegated From Other User |
| 199 | PhoneOrEmailAreLinkedToNationalId | Phone Or Email Are Linked To National ID |
| 200 | DestinationDeleteNotAllowed | Destination Delete Not Allowed |
| 201 | UserNotHasAccessToTrackingData | User Does Not Have Access To Tracking Data |
| 202 | ExceededArchiveStorageQuota | Exceeded Archive Storage Quota |
| 203 | DestinationNotAllowedToSign | Destination Not Allowed To Sign |
| 205 | DelegatedUserNotExists | Delegated User Does Not Exist |
| 204 | UserIsUnauthorizedToAccessTheFile | User Is Unauthorized To Access The File |
| 206 | NotAllowedToUpload | Not Allowed To Upload |
| 207 | AuthenticationTypeNotAllowed | Authentication Type Not Allowed |
| 208 | PinCodeRequired | PIN Code Required |
| 209 | TemplateHasExternalRecipientData | Template Has External Recipient Data |
| 210 | DifferentCommercialNumber | Different Commercial Number |
| 211 | SignatureCurrentlyInUse | Signature Currently In Use |
| 212 | IssueWithNafathService | Issue With Nafath Service |
| 213 | DocumentStillUnderReview | Document Still Under Review |
| 214 | DocumentAlreadyEditedByCreator | Document Already Edited By Creator |
| 215 | DocumentIsCompleted | Document Is Completed |
| 216 | WorkflowIsUsedInTemplate | Workflow Is Used In Template |
| 217 | SelfSignExternalCannotSign | Self Sign External Cannot Sign |
| 218 | TemplateSelfSignIsStopped | Template Self Sign Is Stopped |
| 219 | UnsupportedExtenstion | Unsupported Extension |
| 221 | DarftRequest | Draft Request |
| 220 | DestinationSign | Destination Sign |
| 222 | RecalltRequest | Recall Request |
| 223 | UnSafeHtml | Unsafe HTML |
| 224 | WorkflowForward | Workflow Forward |
| 225 | RequestNotAvailableNow | Request Not Available Now |
| 226 | ExpiredPassword | Expired Password |
| 227 | DuplicatedReferenceNumber | Duplicated Reference Number |
| 228 | NationalIdAreLinkedToAnotherPhoneOrEmail | National ID Is Linked To Another Phone Or Email |
| 229 | RequestAlreadySent | Request Already Sent |
| 330 | InvalidPackageId | Invalid Package ID |
| 331 | PackageNotFound | Package Not Found |
| 332 | InvalidUserPhone | Invalid User Phone |
| 333 | PaymentModified | Payment Modified |
| 334 | ExternalApiFailure | External API Failure |
| 335 | InvalidHashstring | Invalid Hash String |
| 336 | AlreadyProcessed | Already Processed |
| 337 | PhoneNumberIsNotAllowEmpty | Phone Number Is Not Allowed To Be Empty |
| 338 | EmailIsNotAllowEmpty | Email Is Not Allowed To Be Empty |
| 339 | EmailOrPhoneNumberIsNotValid | Email Or Phone Number Is Not Valid |
| 340 | RequestNotEditable | Request Not Editable |
| 341 | QuorumRemoveDestination | Quorum Remove Destination |
| 342 | RequestNotActive | Request Not Active |
| 343 | UserNotVerifiedByNafathDefrentNationalId | User Not Verified By Nafath Different National ID |
| 344 | OtpNeedVrify | OTP Needs Verification |
| 345 | WebHookDefaultIsAlreadyRegistered | WebHook Default Is Already Registered |
| 346 | MissingSignatureDataFromWeb | Missing Signature Data From Web |
| 347 | ExistsDomain | Domain Already Exists |
| 348 | UserIsUnauthorizedToAddTenancy | User Is Unauthorized To Add Tenancy |
| 349 | AgentNationalIdDoesNotExist | Agent National ID Does Not Exist |
| 350 | PrincipalDoesNotExist | Principal Does Not Exist |
| 351 | PrincipalNationalIdDoesNotExist | Principal National ID Does Not Exist |
| 352 | PrincipalCRNumberDoesNotExist | Principal CR Number Does Not Exist |
| 353 | AttorneyTypeDoesNotExist | Attorney Type Does Not Exist |
| 354 | AttorneyNumberRequerd | Attorney Number Required |
| 355 | AttorneyNumberRequireOtp | Attorney Number Requires OTP |
| 356 | AttorneyNumberOtpSent | Attorney Number OTP Sent |
| 357 | AttorneyNumberIsNotCorrect | Attorney Number Is Not Correct |
| 358 | AttorneyNumberMustBeAround10Digits | Attorney Number Must Be Around 10 Digits |
| 359 | IdIsNotRelatedToAttorney | ID Is Not Related To Attorney |
| 360 | NotAuthorizedToSignFromAttorney | Not Authorized To Sign From Attorney |
| 361 | InsufficientExtractedContent | Insufficient Extracted Content |
| 362 | AttorneyNationalIdRequired | Attorney National ID Required |
| 363 | UnauthorizedToCreateAccount | Unauthorized To Create Account |
| 364 | NotExistsAccount | Account Does Not Exist |
| 365 | ExistsEmail | Email Already Exists |
| 366 | ExistsPhone | Phone Already Exists |
| 367 | ExistsNationalId | National ID Already Exists |
| 368 | ExistsCommercialNumber | Commercial Number Already Exists |
| 369 | UnauthorizedToDeleteTenancy | Unauthorized To Delete Tenancy |
| 370 | InvalidPackagePrice | Invalid Package Price |
| 371 | InsufficientAiBalance | Insufficient AI Balance |
| 372 | DocumentGenerationFailed | Document Generation Failed |
| 373 | InvalidOtp | Invalid OTP |
| 374 | CertificateProviderNotFound | Certificate Provider Not Found |
| 375 | CertificateProviderAlreadyExists | Certificate Provider Already Exists |
| 376 | InvalidCertificateProviderType | Invalid Certificate Provider Type |
| 377 | CertificateProviderValidationFailed | Certificate Provider Validation Failed |